“Performance—The Art of Effective Communication and Leaving Nothing Out”
Standardization and the transfer of skills are at the heart of SQCDME performance (Safety – Quality – Costs – Deadlines – Motivation – Environment)
A joint account by Loïc Bruno, Plant Manager at Yéo Frais, and Nicolas Houillon, Director of Tertiary Sector Client Relations, demonstrating how to organize knowledge transfer as part of daily plant operations to support teams and drive results. Against the backdrop of a gradual turnover of staff, Yéo Frais has chosen to structure the transfer of technical and interpersonal skills to ensure the long-term sustainability of its SQCDME performance. Insights into the strategies implemented: clarification of on-the-ground practices, implementation of brief managerial rituals, shared standards, and support for front-line managers.
